Operational Money Leaks

Most businesses that struggle with profit aren't doing anything obviously wrong. The money comes in the door. It just leaves through the cracks: prices that haven't been reviewed in two years, extras done as a favour that never reach the invoice, discounts offered before the customer asked, invoices chased for weeks, and subscriptions nobody uses.

In this session, we look at five of the most common money leaks in small service businesses. For each one, you'll see what it's likely costing you in real numbers, the exact steps to plug it, and what to say to the customers and team members who push back.

You'll leave with: - A clear picture of which of the five money leaks your business has - The steps to fix each one, in plain language - Ready-to-use wording for raising prices, agreeing extras, replacing discounts, and chasing payments - A free Money Leak Tracker…